00466     2200181   4500001002100000005001500021035002000036245004500056100001300101250001400114300001500128260003500143082001600178084002300194020002200217650003300239650001200272INLIS00000000000040420220818115552  a0010-08220001661 aPengukuran Tingkat Pelanggan /cSupranto0 aSupranto  aCetakan 1  ax, 298 hlm  aJakarta :bRineka Cipta,c2011  a658.812 072  a658.812 072  SUP p  a978-978-518-725-7 4aPengukuran Tingkat Pelanggan 4aEkonomi