00562     2200181   4500001002100000005001500021035002000036245010000056100002300156300002900179260003300208082001000241084001600251650003800267008004100305020001800346990001600364INLIS00000000000382220241108102415  a0010-11240000651 aPelayanan Pelanggan Yang Sempurna :bYang Lebih dahulu harus Membantu Anda /cKristina Wasiyati0 aWasiyati, Kristina  a212 hlm :bilus ;c23 Cm  aJakarta :bKunci Ilmu,c2003  a380.1  a380.1 WAS p 4aPelayanan Pelanggan Yang Sempurna241108                           0        a979-3200-14-6  a00000007369