00549 2200169 4500001002100000005001500021035002000036245012100056100002300177250001000200300003700210260004300247082001000290084001600300020002200316650004100338INLIS00000000000333320240911075337 a0010-09240001021 aPUBLIC RELATION AND CUSTOMER SERVICE :bPedoman untuk : Sukses Melayani memasarkan dan menjual /cSusatyo Herlambang0 aHerlambang,Susatyo aEd. 1 a104 hlm :bx + 104 ;c14 x 20 cm aYogyakarta :bGosyen Publishing,c2010 a659.2 a659.2 HER p a978-602-9018-03-5 4aPUBLIC RELATION AND CUSTOMER SERVICE