00441     2200157   4500001002100000005001500021035002000036245006600056110002400122250001100146300003300157260004800190082000800238084001400246650002300260INLIS00000000000279620240703021256  a0010-07240000311 aService Management :bWhat's In A Name /cTrisakti University0 aTrisakti University  aEd. 10  a53 hlm :bilus ;c21 x 15 cm  aJakarta :bTrisakti University Press,c1999  a658  a658 TRI s 4aService Management