Tjiptono, Fandy text Yogyakarta CV Andi Offset 2000 Ed. 2 x + 176 hlm : ilus ; 23 x 16 cm Fandy Tjiptono Service Management 658 658 TJI m 979-533-767-X 240702 20240702113411 INLIS000000000002064 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)