00487     2200181   4500001002100000005001500021035002000036245003700056100002000093250001000113300003800123260004000161082000800201084001400209020001800223650002300241008004100264INLIS00000000000206420240702113411  a0010-02240003541 aManajemen Jasa /cFandy Tjiptono0 aTjiptono, Fandy  aEd. 2  ax + 176 hlm :bilus ;c23 x 16 cm  aYogyakarta :bCV Andi Offset,c2000  a658  a658 TJI m  a979-533-767-X 4aService Management240702                           0