Total Quality Management TQM Untuk Praktisi Bisnis dan Industri Gaspersz, Vincent text Jakarta PT Gramedia Pustaka Utama 2006 83 hlm : ilus ; 23 x 15 cm Prof. Dr. Vincent Gaspersz, CMQOE, CQE, SSMBB, CFPIM Management 658 658 GAS t 240711 20240711071307 INLIS000000000002063 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)