Tjiptono, Fandy text Yogyakarta Andi 2004 Edisi 3 x, 176 hlm ; 16 x 23 cm Fandy Tjiptono Manajemen Jasa Jasa-Manajemen 338.47 338.47 TJI m 979-731-345-x 20230220014830 INLIS000000000001063 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)